Privacy Policy

Storage Sentry Inc. ("Storage Sentry", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at storage-sentry.com and use our monitoring platform.

We are a Canadian company based in Hamilton, Ontario, and we comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

Information you provide to us

When you submit our contact form to request a facility evaluation, we collect:

• Name
• Email address
• Phone number (optional)
• Province
• Facility type
• A description of your monitoring needs

Information collected automatically

We use Google Analytics to collect anonymous, aggregate data about page views and referral sources. Google Analytics may use cookies to distinguish users. No personal data is sold or shared with third parties for marketing purposes. For more information, visit Google's Privacy Policy.

Platform data

If you become a Storage Sentry customer, our platform collects sensor data from your facilities (such as temperature, humidity, and other environmental readings). This data is associated with your account and stored securely on Canadian servers.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and schedule facility evaluations
• Provide and maintain our monitoring platform
• Send you alerts and notifications related to your monitored facilities
• Generate compliance reports for your operation
• Improve our website and services
• Communicate with you about your account or our services

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Third-Party Services

We use a limited number of third-party services to operate our website and platform:

• Google Analytics — Website analytics used to understand visitor behaviour. Data is collected anonymously and aggregated.
• Cloudflare Turnstile — Used on our contact form to prevent spam submissions. Turnstile does not use cookies or track users across sites.
• Cloudinary — Used for image hosting and optimization on our website.

4. Cookies

Our marketing website uses Google Analytics, which may set cookies to distinguish users and analyse traffic patterns. If you log in to the Storage Sentry platform, we also use essential session cookies required to keep you authenticated. These are strictly necessary cookies and cannot be used to track you across other websites.

5. Data Storage and Security

Your data is stored securely on servers located in Canada. We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL) and at rest.

Sensor data collected through our platform is retained for a minimum of two years to support compliance with Canada's Safe Food for Canadians Regulations (SFCR). You may request deletion of your data at any time, subject to regulatory retention requirements.

6. Your Rights

Under PIPEDA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for the collection or use of your information

To exercise any of these rights, please contact us at [email protected].

7. Data Sharing and Disclosure

We do not share your personal information with third parties except in the following circumstances:

• With your explicit consent
• To comply with a legal obligation, court order, or regulatory requirement
• To protect the rights, safety, or property of Storage Sentry, our users, or the public

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: